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4.9/5

Featured Reviews

I had a breast reduction and Dr. Jones was my doctor. Her and Ruby walked me through each step. Mine was covered by insurance and it did not take long at all to get scheduled. Keep in mind if you use insurance there could be different things needed that could take longer but nothing to extreme. This was my first surgery ever so I was so nervous & I had no clue what to expect. Mine was completed at Blue Ridge. When I say from Dr. Jones to the staff everybody treated me like I was family. I felt in such good care! Dr. Jones called me the next day to check on me & has been walking me through recovery. I felt like Dr. Jones was my mom and Ruby was my aunt. Phenomenal team. I wish had done this 2 years ago! If you're thinking about getting it done - get it done! Ask for Dr. Jones.

Business Owner replied on Nov 20, 2023:

We love hearing this, Cassy, and we're so glad you were happy with your care! Thank you very much for your kind review!

My experience with North Raleigh Plastic Surgery was nothing short of amazing! From the moment I made my consultation, to the time of my surgery and now recovery- I have had the best experience with Dr.Jones and assistant Ruby. Dr Jones is very personable with her patients and she thoroughly ensures that her patients are pleased. I am already talking about coming back for my next procedure. I would HIGHLY recommend Dr Jones for your surgery needs.

Business Owner replied on Sep 1, 2023:

This is wonderful to hear, Nieshia! We are so glad that you're pleased with us and with your experience overall. Thank you very much for choosing us, and for your kind review! We look forward to continuing to help you reach your aesthetic goals!

I cannot say enough good things about North Raleigh Plastic Surgery. Lauren has been great to deal with.. she has turned me on to Obagi products which has made a huge difference in my skin. 5 stars to Lauren and the North Raleigh Plastic Surgery!!

Business Owner replied on Aug 17, 2023:

So glad you're happy with us, Easton, and with Obagi! Definitely a favorite among our patients and staff! Thank you very much for your kind review!

Dr Jones & her assistant Ruby made me feel relaxed during the procedure to my face. The results are amazing even days after. Very professional.

Business Owner replied on Aug 10, 2023:

Thank you very much, Carolyn! We're so glad to hear that you're happy with your results, and with your experience at our practice!

Fabulous surgeon and excellent front office personnel. Dr. Jones is a meticulous surgeon.

Business Owner replied on Jul 25, 2023:

Thank you very much for your kind review! We're so glad you are pleased with your results, and with us!

Dr. O and his staff are amazing!

Business Owner replied on Jul 25, 2023:

Thank you so much, Shannon!

North Raleigh Plastic Surgery is AMAZING. My results have changed my life. The process from start to finish was very easy and simple. Dr. Ortiz is friendly, knowledgable, and truly cares for his patients. The head nurse at North Raleigh Plastic Surgery, Lauren, is absolutely incredible. She was friendly and inviting from the first time I met her. She went above and beyond to make me comfortable, answer my questions, calm my nerves, and make me feel like her number 1 priority. I cannot recommend North Raleigh Plastic Surgery enough! I will definitely be going there for more work.

Business Owner replied on Jul 12, 2023:

Thank you, Lauren! We are honored to have been part of such a positive life change for you, and we are thrilled that you're happy with your results and your experience with us. Thank you very much for your kind review!

I have known Dr Ortiz for over 20 years. I personally had the honor to work side by side with Dr Ortiz while serving our men and women of the US Army. It was during that time that I observed the exemplary expertise that he provided before, during, and after every surgery, making easy to choose him for my surgery. Both Dr Ortiz and his staff ensure you are comfortable and well-informed throughout the process. He is an exceptional healthcare provider. His professionalism, care, and dedication towards his patients make every visit a positive experience. His expertise and kindness are truly invaluable. I highly recommended Dr Ortiz without any reservation. Carmen

Business Owner replied on Jul 12, 2023:

Thank you so much for your recommendation, and your kind review! We are elated that you were happy with your experience, and we truly appreciate you taking the time to review us!

My experience with North Raleigh Plastic Surgery was amazing. They all made me feel completely comfortable from the moment I walked in the door. Dr. Ortiz’s bedside manner and knowledge of what I wanted was just what I was looking for, Lauren was a God send!! I had some questions over the weekend after my surgery, when we contacted her she responded immediately and if I had any questions throughout the healing process she was right there with me! As far as my results go, I couldn’t be any happier, he listened to me and gave me exactly what I asked for!! I would recommend this amazing team to anyone! Thank you all for such an amazing experience and for making me feel like me again!!

Business Owner replied on Jun 8, 2023:

This is wonderful to hear, Melissa! We are so glad that you're pleased with your results, and with us. Thank you very much for choosing our practice, and for your kind review!

I was very nervous about traveling out of town for surgery, but Dr Ortiz's experience working with heart surgeons and the results of his previous patients made me go ahead and schedule. I am so glad I did. The whole team (Lauren especially) made the process so easy. I had support through each step with the focus being on my safety and comfort. My quality of life is so much higher now because I'm no longer dealing with the chronic pain associated with a broken xiphoid process. I would definitely recommend North Raleigh Plastic Surgery (even if you live out-of-state) because you want a surgeon and a team you can trust.

Business Owner replied on Jun 7, 2023:

We're so glad to hear you're happy with your results, Judith! We understand the challenge in choosing the right practice, especially when you intend to travel for a procedure. Thank you for choosing us, and for your kind review!

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