North Raleigh Plastic Surgery Privacy Policy

Effective Date: 3/31/2025
Last Updated: 3/31/2025

At North Raleigh Plastic Surgery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, your rights regarding your data, and how to exercise them. By using our website and providing your phone number, you agree to the terms outlined in this Privacy Policy.

1. Data Collection

We collect the following personal information when you submit your details on our website:

• Contact Information: Name, email address, and phone number.
• Website Interactions: Information about your activity on our site (e.g., pages visited).

2. Data Usage

The information we collect is used for:

• Communication: Sending Customer Care SMS messages related to appointments, inquiries, or services you requested.
• Customer Support: Responding to your inquiries or requests.
• Appointment Updates: Providing notifications about changes or updates to scheduled appointments
• Surveys/Feedback: Request for feedback regarding your experience with our company.

Your phone number and Customer Care SMS consent will not be shared with third parties or affiliates for marketing purposes.

3. Data Protection

We implement the following measures to protect your personal information:

• Secure storage of all data on encrypted servers.
• Limited access to personal data by authorized personnel only.
• Routine monitoring for vulnerabilities and potential security threats.

4. User Rights

You have the right to:

• Access Your Data: Request a copy of the personal data we have collected.
• Request Deletion: Ask us to delete your personal data from our records.
• Modify Information: Update or correct inaccurate data.
• Opt-Out: Withdraw consent for receiving Customer Care SMS communications (see Section 6 for details).

To exercise these rights, contact us at (919) 532-2270

5. Standard Messaging Disclosures

To opt-out of Customer Care SMS messages, reply “STOP” to any message.
For further assistance, reply “HELP” to any message or contact us at 919-532-2270. Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

6. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or by posting the updated policy on our website with a revised effective date.

7. Accessibility

This Privacy Policy is prominently displayed on our website for easy access. If you have difficulty accessing this policy, please contact us for assistance.

Contact Information

For privacy-related inquiries, please contact us at:

Phone: (919) 532-2270

Terms and Conditions for SMS Communications

1. SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If consent has been given to receive text messages from North Raleigh Plastic Surgery, messages may be received related to the following:

• Appointment reminders
• Follow-up messages

General Service Inquiries

Example: Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 30 SMS messages per week may be received related to Appointment reminders, Follow-up messages, General Service Inquiries.

4. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

Opt-in to receive SMS messages from North Raleigh Plastic Surgery can be done in the following ways:

By filling out a website form located at: https://www.northraleighplasticsurgery.com/contact-us/

6. Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.northraleighplasticsurgery.com

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8. Standard Messaging Disclosures:

Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary.